User Training

Did you know that one live training can increase productivity by one hour per week and one on-demand video course can increase productivity by 18 minutes per week? Our end user training helps your team build knowledge and learn how to confidently utilize the technology you already pay for.

what we do


Get access to Greystone’s cutting-edge on-demand learning management system and instructor led training in a recurring monthly training plan. Our programs offer a range of learning solutions that suit any type of learner and can be crafted to fit your business and software needs.


All of our training courses are given in an instructor-led, hands-on experience and are hosted at Greystone’s Training Center or as a webinar. Explore courses on Cybersecurity and Microsoft Office 365 programs such as Teams, SharePoint, Excel, and more.


In addition to our catalog of regular courses on Cybersecurity and Microsoft solutions we also offer custom training for your industry-specific or custom business applications. We will work with you to build custom courses on the solutions that power your organization. 

Our training courses


It’s not a matter of if, but when. Cybercrime is on the rise and shows no signs of slowing. As more people rely on technology to do their jobs, criminals are pivoting to attacking businesses through the use of cyber-attacks. Did you know, over 60% of Small-to-medium businesses that are hit with a cyber-attack, go out of business within six months. In this course, we will go over the basics of cybersecurity, discuss the most common types of attacks and show you how to keep yourself and your company safe against the most common types of cyberattacks.

Did you know, more than 90% of cyberattacks are due to human error? The weakest link at your company is uneducated team-members. In this class we discuss how phishing attacks happen, how to avoid them and best practices to keep your team safe.


Microsoft 365 is Microsoft’s powerful suite of productivity tools. With online collaboration and offline convivence M365 provides you with everything you need to take your Business to the next level. In this introductory course, we will discuss the multitude of ways you can access Office 365 including Mobile, Desktop and Web. By the end of this course, you will have a solid understanding of what Office 365 is as a platform, what tools are available to you and how to access them from multiple platforms.


Microsoft 365 is an incredibly  powerful suite of productivity tools by Microsoft. Though you may be familiar with many of these tools, in this course, we will be taking a dive into some of our favorite Tips-and-tricks to help you be even more productive with your favorite Productivity suite.


Microsoft Teams is a powerful tool allowing you to collaborate with others in your organization. With deep integration of Office 365, you can work together like never before. In this class, you will learn everything you need to know to get started with Microsoft Teams.

Microsoft Outlook is an incredibly powerful tool included in the M365 suite allowing you to seamlessly manage your email, contacts and calendar, all in one place. By the end of this session you will have the knowledge to send email, manage your events and calendars with categories, plan for your day with Microsoft Tasks and much, much more.

Accessibility tools in technology make the lives of billions of people around the world better. In this class we discuss five major accessibility needs addressed by technology. We look at a number of tools that help address these needs and understand how we can use them to make our lives easier and our content more accessible.


In this class we will help you familiarize yourself with Microsoft SharePoint Online.  Will cover the basics of Navigating SharePoint Online as an end user as well as how to create, upload, modify and manage your documents from across your devices.

OneNote allows you to get your ideas out of your head and onto paper. In this course, you will learn about the hierarchy of a OneNote Notebook. We will take a look at how to keep your digital life organized through OneNote’s endless page technology. From consolidating content from numerous sources to taking meeting notes OneNote is your one-stop-shop for digital note taking.


Increase your productivity in M365 with Planner, Forms and To-Do. In this class we will discuss planning out a project with Planner, polling your team with Forms and keeping your day organized with Microsoft To-Do. We will show you how each of these programs works with each other as well as with tools you already use. If you are ready to take your productivity up a notch, join us!

Take us for a test drive

Not entirely convinced you should try our technology courses? Take a test drive and try them out for yourself! 

User Training FAQs

Here are a few common questions we hear from our clients. What questions do you have?

It can be challenging to stay up to date with all of the changes to the products that you use daily. Our LMS(Learning Management System) experience creates customized learning paths, videos, assessments, live trainings, and more. This is a great platform that can connect many different learning styles. Gamification is also utilized to ensure that content is understood in a practical manner. You will also have unlimited access to our instructor led training with our Greystone Technology Training Manager to engage with and understand your products in a more meaningful way.

– One live training event can increase productivity by 1 hour per week.
– One video playlist (skill path) can increase productivity by 18 minutes each week.

The main focus of our Managed Training offering surrounds Office 365 products and security topics. The more knowledge that your team members have on the systems they use, the more confident and engaged they become. O365 products include, but are not limited to: Teams, OneNote, Planner, Flow, Outlook, Excel, Word, OneDrive, SharePoint, PowerPoint, Sway, Staff Hub, Delve, and more! With Premier training, we can create a more customized look and feel in your learning environment that can be designed more specifically to roles, systems, products, and your organization’s needs. This could include content such as welcome messages, on boarding processes, internal business requirements, and company communication. These can be delivered utilizing videos and/or documents that you produce, or our Training Manager can assist in content creation.

Within our Learning Management System, our Training Manager is able to customize User Journeys and Skill Paths based on position, department, or courses specific to your organization’s needs.

Our Individual Training Courses are anywhere from 1 hour to 2.5 hours in length.

Yes, we have our courses available here on our website, or fill out the form below and our Training Manager will send you our course descriptions.

Absolutely! Our Training Manager will be engaged throughout the whole process to help with customized training requests you may have.

There are live, instructor-led classes offered each month. There are a few different opportunities for taking them: webinar courses through Greystone’s Training team, in person instructor-led courses at Greystone’s Training Center, and live webinars that your whole team has access to in the Learning Management System if you sign up for Managed Training.

Live trainings are included in the Managed Training plans, however, to maintain availability we do charge a no-show fee for cancellations with less than 48 hours’ notice.

We do not require a 12 month commitment, however you must submit a written notice within 60 days to our Training Manager. 

Managed Training is billed per user/per month.

User Training Plans


$5 / user per month
  • Unlimited access to Greystone's online training system
  • Access to thousands of video-based courses
  • Unlimited access to instructor-led online events
  • Unlimited in person or webinar training courses hosted by Greystone


$10 / user per month
  • Unlimited access to Greystone's online training system
  • Access to thousands of video-based courses
  • Unlimited access to instructor-led online events
  • Unlimited in person or webinar training courses hosted by Greystone
  • Assigned skill paths based on user's input and role
  • Strategic implementation support from Greystone
  • Ongoing learning strategy development
  • Personalized system branding
  • Customized skill paths based on your company's needs
  • Ability to upload proprietary content
  • Analytics dashboard for deep insight into user behavior

Free 30 day Access to our Training Library

Before we can start your free trial we need to collect just a few pieces of information from you. It may take us up to 24 hours to process your information at which point we will reach out with the next steps to begin your trial. 

Are you already a Greystone client(Required)
Do you currently use Microsoft Office 365(Required)
This field is for validation purposes and should be left unchanged.

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